Known for its user-friendly platform and regulatory compliance, Bitkub was one of the first exchanges to receive a digital asset license from Thailand's Securities and Exchange Commission.
What is Bitkub?
Bitkub, founded in February 2018 by Jirayut Srupsrisopa, is Thailand’s leading centralized cryptocurrency exchange, operated by Bitkub Online Co., Ltd. under the parent group Bitkub Capital Group Holdings. Headquartered in Bangkok, Bitkub holds a digital asset license from Thailand’s Securities and Exchange Commission (SEC), granted in January 2019, making it one of the first four exchanges to receive such approval from the Ministry of Finance. The platform supports trading for 168 cryptocurrencies and 166 trading pairs, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Ripple (XRP), Dogecoin (DOGE), and its native Bitkub Coin (KUB), with a 24-hour trading volume of approximately $23.2 million, ranking 96th globally per BitDegree Exchange Tracker. Bitkub claims a 90% share of Thailand’s regulated crypto transactions based on 2021 SEC data, solidifying its position as the country’s largest exchange.
Bitkub offers a user-friendly platform tailored for both novice and experienced traders, supporting spot trading with market, limit, and stop-limit orders (available for high-liquidity pairs like BTC and ETH). It provides multi-cryptocurrency wallets, technical analysis tools via TradingView, and fiat on-ramps for Thai Baht (THB) through bank transfers, Thai QR payments, and mobile banking apps. The Bitkub Chain, a layer-1 blockchain, powers its ecosystem, with KUB tokens (1 trillion max supply) used for trading fee discounts, staking rewards, and gas fees. Additional features include Bitkub Academy for crypto education, partnerships with platforms like Plume Network for real-world asset (RWA) tokenization, and LINE notifications (@bitkubconnect
) for real-time updates. The mobile app (iOS and Android) supports e-KYC, instant THB deposits, and trading on the go, backed by 24/7 Thai-language customer support.
Security is a priority, with Bitkub partnering with trusted custodians like BitGo and Coinbase Custody, employing two-factor authentication (2FA), cold storage for most assets, and conducting regular security audits. However, the platform faced challenges in January 2021 when a surge in Bitcoin prices overwhelmed its systems, causing multiple crashes and prompting a temporary SEC-ordered shutdown and suspension of new user registrations until April 2021. A 2022 lawsuit with the SEC over alleged wash trading and insider trading led to the cancellation of a $537 million acquisition deal by Siam Commercial Bank (SCB), though Bitkub denies wrongdoing. User reviews praise competitive fees, THB support, and reliability, but some note limited international availability, basic customer support (email, help center), and liquidity issues for smaller coins like Donnie Finance (DON) or Illuvium (ILV). Recent X posts highlight new listings (e.g., XDC Network, CETUS) and partnerships with TRON, reflecting active growth. For Thai traders seeking a regulated, THB-focused exchange, Bitkub is a top choice, but its past outages, regulatory scrutiny, and regional focus require caution
Is Bitkub safe?
While many major CEXes boast stronger firewalls than most governments, history has witnessed numerous instances where exchanges have fallen victim to hacks, resulting in the loss of customer funds. DEXes are generally safer option as you have control over your funds at all times as long as blockchain is up and running. Its all based off contract code so you can clearly look whats behind the scenes, and how their contracts work.
Does have customer support?
Almost all exchanges provide customer support, but the quality, speed and continuity of this service varies from time to time depending on the budget conditions of the companies. We recommend that you experience the support service provided by the stock exchange by asking a question to the support section on its website.
