Digitalexchange.id which was founded in 2018 and launched on 28 June 2019, is a Centralized Exchange platform to buy and sell crypto assets based in Indonesia, with the aim to be The Largest Indonesian Crypto Exchange which support IDR trading pairs and IDR deposit & withdrawal. Digitalexchange.id officially registered with the Commodity Futures Trading Regulatory Agency (BAPPEBTI) with the Registration Number: 008/BAPPEBTI/CP-AK/05/2020 and registered with Ministry of Communication and Information of the Republic of Indonesia (KOMINFO) with PSE Registration Number: 000286.01/DJAI.PSE/03/2021. As of August 2023, Digitalexchange.id has more than 60 crypto assets listed with IDR trading pair and also available on Google Play and App Store.
What is Digitalexchange.id?
Digitalexchange.id, founded in 2018 and officially launched on June 28, 2019, is a centralized cryptocurrency exchange based in Jakarta, Indonesia, aiming to become the country’s largest crypto trading platform with a focus on Indonesian Rupiah (IDR) trading pairs and seamless fiat deposit/withdrawal options. Registered with Indonesia’s Commodity Futures Trading Regulatory Agency (Bappebti, Registration Number: 008/BAPPEBTI/CP-AK/05/2020) and the Ministry of Communication and Information (Kominfo, PSE Registration Number: 000286.01/DJAI.PSE/03/2021), Digitalexchange.id serves over 72,000 active users worldwide, offering trading for more than 60 cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Dogecoin (DOGECOIN), Bitcoin Cash (BCHABC, BCHSV), Litecoin (LTC), Zcash (XZC, ZEC), Electroneum (ETN), and newer listings like Mashida Token (MSHD). The platform reports a 24-hour trading volume of approximately $3.5 million, positioning it as a mid-tier exchange in Indonesia’s growing crypto market.
Digitalexchange.id emphasizes accessibility, security, and user education, offering spot trading with market, limit, and instant order options, as well as advanced trading tools like Arbitrage for cross-exchange price comparisons and AI Trading Signal for market analysis. Its mobile app (iOS and Android) and web platform feature a user-friendly dashboard with portfolio tracking, real-time market data, and a Point Center program where users earn points from trading activities, redeemable for merchandise, vouchers, or crypto airdrops. The platform supports IDR deposits and withdrawals via major Indonesian banks (e.g., BCA, Mandiri, BRI, Permata, MayBank) and e-wallets, with a low withdrawal fee of Rp10,000 (~$0.60 USD). Additional features include a referral program for passive income, live chat support (available even on holidays), and educational resources via the Helpdesk and social media (Facebook, Instagram, Twitter, Telegram, YouTube).
Security is a core focus, with Digitalexchange.id holding ISO 27001:2013 and ISO/IEC 27017:2015 certifications for information and cloud security management. It employs 2FA (via Google Authenticator), PIN authentication, hot and cold wallet storage, and collaborates with leading cybersecurity firms, leveraging Alibaba Cloud’s infrastructure for scalability and reliability. The platform is a member of the Indonesian Blockchain Association (ABI) and the Indonesian Crypto Asset Traders Association (Aspakrindo), and serves as the Crypto Asset Committee for the ICDX Exchange, reinforcing its regulatory credibility. However, the lack of public proof-of-reserves data raise transparency concerns. User reviews are largely positive, praising fast IDR withdrawals, responsive live chat, and low fees, but some report occasional app lag and verification delays. Recent X posts, including a system maintenance announcement for April 29, 2025, highlight ongoing improvements, while 2023 webinars on crypto regulation underscore its industry engagement. For Indonesian traders seeking a regulated, IDR-focused platform, Digitalexchange.id is a strong contender, but its limited global reach and transparency gaps warrant caution.
What are the trading fees on Digitalexchange.id?
Digitalexchange.id employs a maker-taker fee mode spot trading fees are 0.15% and 0.15% for makers and takers, with additional taxes per Indonesian regulation PMK-68/PMK.03/2022: 0.11% VAT (PPN) and 0.1% Income Tax (PPh) on crypto trades, plus IDEX fees. IDR deposits and withdrawals incur a Rp10,000 (~$0.60 USD) fee plus 11% VAT. Crypto withdrawal fees vary by network (e.g., 0.0005 BTC for Bitcoin). Users should verify precise rates on Digitalexchange.id’s fee schedule at digitalexchange.id.
Does Digitalexchange.id offer leverage trading?
No, Digitalexchange.id does not currently offer leverage trading, margin trading, or futures trading. The platform focuses on spot trading with features like Arbitrage and AI Trading Signal, prioritizing accessibility for Indonesian users. Traders seeking leverage should consider alternatives like Poloniex (up to 100x leverage) or BloFin (up to 150x leverage), noting regional restrictions.
Is there a research audit report for Digitalexchange.id?
Digitalexchange.id does not publicly disclose comprehensive third-party audit reports or proof-of-reserves data, with exchange reserves listed as unavailable on CoinGecko and CoinMarketCap. The platform emphasizes security through ISO 27001:2013 and ISO/IEC 27017:2015 certifications, 2FA, and Alibaba Cloud infrastructure, with no reported hacks. However, the lack of transparent reserve audits raises concerns compared to exchanges like WOO X or Kinesis Money, which provide reserve dashboards. Users should approach with caution and monitor Digitalexchange.id’s official channels for updates on reserve transparency.
Is Digitalexchange.id safe?
While many major CEXes boast stronger firewalls than most governments, history has witnessed numerous instances where exchanges have fallen victim to hacks, resulting in the loss of customer funds. DEXes are generally safer option as you have control over your funds at all times as long as blockchain is up and running. It's all based on contract code so you can clearly look at what's behind the scenes, and how their contracts work.
Does Digitalexchange.id have customer support?
Almost all exchanges provide customer support, but the quality, speed and continuity of this service varies from time to time depending on the budget conditions of the companies. We recommend that you experience the customer support service provided by the centralized crypto exchange by asking a question to the support section on its website.
