While it's normal for any major exchange to have occasional service issues, Binance's user complaints appear to be intensifying in both volume and seriousness. Users are rushingto platforms like Trustpilot which is not even crypto-native to publicly voice their grievances
Since the U.S. government detained Binance founder CZ and put in charge a new executive team, a sharp rise in reported issues has been observed. These include:
Withdrawal delays
KYC verification problems
Funds being frozen or seized
Widespread P2P fraud incidents
Trustpilot Data:2 August 2025
Total Reviews on Binance: 5,552 average 1.6 out of 5!
1-Star Reviews: Approximately 4,442 reviews (~80%)
Some examples:
Frozen accounts
Unresolved support tickets
P2P scam incidents with no protection
Unexplained account terminations
below some recent grievances about Binance Cryptocurrency Exchange:
source
https://www.trustpilot.com/review/binance.com
🗓️ 31 July 2025
Fenston 1/5
“My account was locked and the support…”
🗓️ 28 July 2025
Natti Lux 1/5
"URGENT WARNING... I GOT SCAMMED WITH (P2P) $9,000 AND BINANCE CUSTOMER SUPPORT IS COVERING IT UP"
🗓️ 28 July 2025
Worst Binance 1/5
"13 Months of Account Freeze and 36 Broken Promises Binance Fails to Uphold Basic User Rights"
My Binance account has been frozen since June 2024 under “review” for over 13 months.
🗓️ 28 July 2025
Mohamed Vall Leweissy 1/5
"Very bad, they terminated my account for no reason. I’ve been using Binance for almost 6 years I was one of the first users. I have all the proof. It’s really a shame."
🗓️ 28 July 2025
Алексей Катугин 1/5
"Binance P2P released my USDT to a scammer without my consent."
🗓️ 27 July 2025
Mahmoud 1/5
Locked Out of My Money for No Reason!
🗓️ 26 July 2025
Carlos Barbosa 1/5
⚠️ BTC 2,260€ Illegitimately Withheld After Binance’s Policy Failure EU Users Beware
